Frequently Asked Questions

Generally, opening takes between 5 and 15 minutes depending on the type and brand of lock. Some high-security locks may take a bit longer.

Yes, our door opening service is available 24/7, including nights and public holidays.

Our rates are transparent and communicated before any intervention. There may be a slight surcharge for night interventions, which we inform you of by phone.

Yes, we work on all doors: apartments, houses, shops, garages, and all lock brands (Vachette, Bricard, Mul-T-Lock, KABA, Abloy, etc.).

No. We always favor non-destructive opening techniques. In the rare cases where this is impossible, we inform you in advance and can replace the lock on site.

An anti-lever hinge prevents the door from being pried off its frame on the hinge side. It's a complementary protection to reinforcement, very effective against quick break-ins.

In most cases, yes. We assess your door during a free diagnosis and let you know if a door replacement would be more suitable.

A complete reinforcement installation typically takes half a day (4 to 6 hours), depending on your door's configuration.

Yes, A2P-certified equipment is recognized by the vast majority of home insurers and can help reduce your premium.

We offer steel reinforcement plates, frame reinforcements, cylinder guards, and anti-lever hinges in treated steel.

We cover the vast majority of makes and models: Volkswagen, Audi, BMW, Mercedes, Peugeot, Renault, Citroën, Ford, Opel, Toyota, and many more. Contact us to confirm availability for your vehicle.

No, that's one of the advantages of our service: we come directly to your vehicle, whether at home, at work or on the roadside.

Yes, in case of theft or loss of keys, we can erase existing keys from your vehicle's system for added security.

About 30 to 90 minutes depending on make and model. Some high-end vehicles may take longer.

Yes, for security reasons, we always require proof of vehicle ownership (registration document in your name or equivalent).

We install entrance doors, reinforced doors, landing doors, garage doors and interior doors. In steel, PVC, aluminum or wood.

The fitting itself usually takes one day (1 to 2 days for complex configurations). The door order lead time is 1 to 3 weeks depending on the model.

Yes, removal of the old door is included in our service. We leave your site clean.

Yes, we work with suppliers who manufacture custom doors for atypical openings.

A2P-certified reinforced doors are recognized by home insurers and can reduce your premium.

During our diagnosis, we clearly tell you whether a repair is possible or whether replacement is more cost-effective long term. We never replace what can be repaired.

Yes, we respond urgently to secure your home after a burglary or attempt. We repair or replace damaged locks and doors.

Squeaking can indicate a lack of lubrication or wear of internal parts. We can diagnose and fix this before it worsens.

Yes, we repair all types of locks: entrance doors, mailboxes, gates, cabinets, and more.

Our vehicles are equipped with spare parts for the most common brands and models. For specific models, an order lead time may be required.

After a burglary or attempt, after losing or having keys stolen, when moving house, or if your cylinder is over 10 years old.

A2P certification indicates the resistance level: * (1 star) resists 5 minutes, ** (2 stars) 10 minutes, *** (3 stars) 15 minutes. We recommend at least A2P**.

Yes, we can install a keyed-alike system (same key for several cylinders) across all your doors.

Generally, 3 to 5 keys are provided. We can order extra copies if needed.

No, changing the cylinder is a simple operation that leaves no trace on your door or lock.

Yes, that is our main commitment. We use exclusively non-destructive techniques: an inflatable wedge and articulated rod to reach the interior unlock control, or a long hook for suitable vehicles. In 99% of cases, no window is touched. We warn you in advance if an exception is needed.

Yes. Our physical opening techniques generally don't trigger the alarm, as they replicate the action of the interior handle or unlock control. For certain high-end vehicles with reinforced electronic protection (recent Volvo, Tesla, BMW), contact us to confirm we can help before you travel.

Car door opening means accessing the cabin when keys are locked inside or lost, without using the key. The reprogramming service concerns creating or coding a new key or remote in the vehicle's electronic system. Both services are complementary: if you've lost all your keys, we first open the car, then reprogram a new key.

We always require the vehicle's registration document in your name (or that of a person present with power of attorney), as well as ID. This is a legal safety measure to prevent us from opening a stolen vehicle. In case of a rental, present the rental contract.

Park safely on a shoulder or to the side, turn on your hazard lights and put on your orange safety vest if you have one. Call us at 0465 98 46 87, indicating the highway and the nearest kilometer marker. We serve everywhere within a 45 km radius around Brussels, including major routes (E40, E411, E19, E314).

The opening itself usually takes 5 to 15 minutes depending on the vehicle's make and model. Travel time from our Brussels base is 20 to 35 minutes depending on your location and traffic.